1. Introduction
FundedGain ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services.
2. Information We Collect
Information You Provide
- Account information: Name, email address, phone number, date of birth, country of residence
- Identity verification: Government-issued ID, proof of address (for KYC compliance)
- Payment information: Billing address, payment method details (processed securely by our payment partners)
- Communications: Messages, support tickets, and correspondence with our team
Information Collected Automatically
- Device information: IP address, browser type, operating system, device identifiers
- Usage data: Pages visited, time spent on pages, click patterns, referral sources
- Trading data: Trade history, account performance, platform usage patterns
- Cookies: Session cookies, analytics cookies, preference cookies
3. How We Use Your Information
We use your personal information for the following purposes:
- Providing and managing your trading accounts and evaluation programs
- Processing payments and payouts
- Verifying your identity (KYC/AML compliance)
- Communicating with you about your account, services, and updates
- Improving our platform, services, and user experience
- Detecting and preventing fraud, abuse, and security threats
- Complying with legal obligations and regulatory requirements
- Analyzing usage patterns and conducting internal research
4. Data Sharing
We may share your information with:
- Service providers: Payment processors, hosting providers, analytics services, and customer support tools
- Trading partners: Brokers and liquidity providers as necessary to provide trading services
- Legal authorities: When required by law, subpoena, or to protect our rights
We do not sell your personal information to third parties for marketing purposes.
5. Data Security
We implement industry-standard security measures to protect your personal information, including:
- SSL/TLS encryption for all data in transit
- Encrypted storage for sensitive data at rest
- Multi-factor authentication for account access
- Regular security audits and penetration testing
- Access controls and employee training
6. Data Retention
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, it is securely deleted or anonymized.
7. Your Rights
Depending on your jurisdiction, you may have the following rights:
- Access: Request a copy of your personal data
- Rectification: Correct inaccurate or incomplete data
- Erasure: Request deletion of your data (subject to legal requirements)
- Restriction: Limit how we process your data
- Portability: Receive your data in a machine-readable format
- Objection: Object to certain processing activities
To exercise your rights, please contact us.
8. Cookies
We use cookies and similar technologies to enhance your experience. You can manage cookie preferences through your browser settings. Disabling certain cookies may affect functionality.
9. International Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international data transfers.
10. Children's Privacy
Our Services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of material changes by posting the updated policy on our website and updating the "Last updated" date.
12. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us.
